REturn Policy

Every item in The Society Creative store is made to order, printed specifically for you once you check out. Because nothing is pre-stocked, this policy covers real problems with your order, not a change of heart.

What's Covered

If your item arrives damaged, misprinted, defective, or lost in transit, we've got you. Reach out with clear photos of the issue within 30 days of delivery, and we'll send a free reprint or a full refund, your choice.

• Damaged or misprinted items: photos of the issue, front and back, plus the packaging if it arrived damaged
• Defective items: anything wrong with the print, material, or construction itself
• Lost packages: if tracking shows it never arrived, tell us and we'll make it right

What's Not Covered

Because each piece is printed just for you when you order, we're not able to accept returns or exchanges for:

• Wrong size or color ordered: please check the size chart on each product page before ordering
• Change of mind: we can't restock or resell a made-to-order item

Take a minute with the size chart before you buy, it's the easiest way to make sure what shows up is what you wanted.

How to Request a Reprint or Refund

Reach out through our Contact page with your order number, a description of the issue, and clear photos. We'll take it from there, most requests are resolved with a free reprint or a refund within a few business days of hearing from you.

This policy reflects the reprint and refund terms of our print-on-demand partner. It applies to all Society Creative merchandise ordered through our store.

Questions? Drop us a message!